Full representation of interests in handling your claims:

  • Prompt arrangement of damage mitigation 24×7: removal and temporary storage of property, dehumidifying, specialised cleaning, etc. If you have a valid property insurance policy, these services are free of charge.
  • Recording loss due to damaged property. A prompt survey may be arranged, and it is usually carried out in 2-4 hours. A detailed report is provided.
  • Determining the cause of event. We help to locate the place in the floor/walls where pipes have burst. We identify the person responsible for the damage.
  • Claim handling. All the documents necessary for the insurance company are collected and submitted.
  • Estimating extent of loss and insurance indemnity. The property value before the event is determined, costs for reconstruction (repair), and are calculated applying specialised software (AUDATEX, SISTELA, etc.), and the net book value of the property is calculated/determined.
  • Services of an independent motor loss adjuster.
  • Real estate repairs: from minor works to full reconstruction of buildings.
  • Repairs of household appliances: a master workman will repair household appliances on site or will transport them for repairs. Warranty provided.