Independent damage experts

Independent assessors | Damage assessment | Consultations | Insurance claims

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FOR INDIVIDUALS

Property damage | Vehicle damage

FOR BUSINESS

Damage to real estate | To inventory | To equipment | To vehicles | To cargo

FOR INDIVIDUALS

Property damage | Vehicle damage

More than 70 experts team in Lithuania, Latvia, Estonia! Consultation and assessment prices for private clients:

Consultation price
from 25 EUR

Damage assessment price from 100 EUR

Contact us by email: zalu@centrui.lt or fill out the inquiry form:

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Nepriklausomi žalu ekspertai_Privatiems_Smart Claims

Most common questions and situations

  • What to do if there is a water supply accident in my apartment?

  • What to do if the neighbors flooded my apartment?

  • How and where to register damage?

  • What to do if I receive a claim from a neighboring apartment?

  • Damage during building/renovation of the property (e.g., painters scratched window glass panes).

  • Another person damaged your car. Which is better: car repair or compensation from the insurance company?

  • Did the insurance company assess the damage correctly?

How can we help?

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We provide consultations by phone!

Fill out the inquiry form at a convenient time for you, and we will contact you immediately.

We document the damage done

We photograph, measure, describe the damage, and prepare a detailed report. This is a significantly more thorough documentation than what bailiffs perform.

We assess the losses

We calculate estimates and prepare damage assessment conclusions for damaged property and vehicles.

Liability assessment for damage

We assess whether the claim made against you is legitimate.

We prepare documents for legal claims

All our prepared documentation is suitable for filing a lawsuit in court.

FOR BUSINESS

Damage to real estate | To inventory | To equipment | To vehicles | To cargo

Damage administration, loss assessment.
Solutions for managing claims and damage workflows:

Consultation on damage settlement issues

IT solutions for damage workflow management

Claims and communication flow handling

Loss assessment

Contact center services

Contact us by email: zalu@centrui.lt or fill out the inquiry form:

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Most common questions and situations

  • How to properly document the circumstances of the incident, responsible persons, and the damage?

  • Does the proposed insurance company compensation comply with the terms of the insurance contract?

  • What to do with damaged property, how to restore processes faster, whether to hire experts, how to communicate with the insurance company, when negotiation is appropriate, and when it is not?

  • Damage abroad: representation in communication with the injured party / foreign insurance company / claim submitter.

Services

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Objects: damage to real estate, movable property, vehicles, cargo, civil liability.
Loss documentation, cause analysis, damage assessment.
Information gathering and systematic presentation to interested parties.
Major damage settlement: a damage/crisis management plan is developed together with the company’s specialists.
Loss minimization: drying services, temporary storage, urgent restoration of engineering communications.

SMART CLAIMS recommends:

DAT International

Vehicle repair cost calculation software.

datgroup logo

Member of the Insurance Claims and Technical Assistance Office

INQUIRY FORM





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    SMART CLAIMS

    The team consists of over 75 professionals. 56 experts in Lithuania, Latvia, and Estonia who visit sites, inspect objects, and document damages. And 20 experts and administrators who assess losses and manage claims.

    SMART CLAIMS
    management team:

    Giedrė Vitkauskienė

    Giedrė Vitkauskienė

    Executive Director

    Highly competent manager with a broad range of experience and an effective leadership style. 20 years in the insurance industry. Member of SMART CLAIMS since 2021.

    Saulius Tiškevičius

    Director

    Founder of SMART CLAIMS. Over 20 years of experience in insurance and claims settlement. Head of claims at AB LIETUVOS DRAUDIMAS and PZU LIETUVA. General director of PZU LIETUVA. Certified engineer.

    Edita Diliūnienė

    Edita Diliūnienė

    Contact Center Manager

    Part of the SMART CLAIMS team since 2015. Over 18 years of experience in insurance and contact center management.

    Miglė Dilbienė

    Property Damage Department Manager

    Highly competent expert capable of objectively assessing situations and making strategically sound decisions. Certified engineer.

    Gediminas Urbonavičius

    Transport Damage Department Manager

    Transport sector expert with 20 years of experience in the insurance industry and a high level of professionalism.

    CONTACTS

    Write to: zalu@centrui.lt or fill out the inquiry form:

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    UAB “SMART CLAIMS”

    Company code: 302925410

    VAT number: LT100008287913

    Correspondence address:

    Kurklių St. 3 | LT-14331 Vilnius | Lithuania

    Email: zalu@centrui.lt

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